frequently
asked questions
Slant Merch is a custom t-shirt printing company that offers high-quality, affordable printing to businesses and individuals alike. We understand that there are many questions people have about the t-shirt printing process, so we’ve compiled a list of our most Frequently Asked Questions.
In the unlikely event of a complaint, you must notify Slant Merch immediately. Please write in detail describing the problem with your order. You must email Slant Merch within three days of receipt of the goods.
We will need a description and photos of the images. We will provide you with a return authorization number as well as return shipping labels. Once the product is received we will review the items and respond within two business days.
The standard turnaround time is 5-10 days from confirmation of the sales order and approval of artwork. For orders that require custom sewn labels, this can extend the delivery date to up to 15 days during busy periods. However, for orders placed through our 24-hour service, your order will be sent through a priority art and approval process.
Get your order in by 3:00 pm eastern time, and your product will ship tomorrow. This lightning-fast priority processing of your art and imprinting is available on a great range of products for just a $40.00 rush fee.
Rush orders are for screen printing and promotional products only.
We take payments in advance of printing your order. Payment received will determine the length of the lead time.
We have a wide catalog of items you can choose from. Here is an overview of the different types of t-shirts you can customize and buy from us.
- Landscaping Merch
- Spirit Wear Merch
- Women’s Apparel
- Short Sleeve T-shirts
- Long Sleeve T-shirts
- Kids Shirts
- Tank Tops
- Sweat Shirts
- Performance T-shirts
If you need help with designing your custom apparel, we also offer design services. Give us a call!